by The telecom operations management market comprises software platforms and solutions to streamline daily network operations, automate workflows, and monitor infrastructure performance. These solutions help telecommunications companies gain real-time visibility into network operations, enhance customer experience, and optimize their network infrastructure. The increasing adoption of IoT, artificial intelligence, and 5G networks is driving the need for advanced telecom operations management for seamless connectivity and end-user experiences. Network monitoring, capacity planning, revenue assurance, and customer experience management are some key functions of telecom operations management solutions. The Global Telecom Operations Management Market is estimated to be valued at US$ 57.99 Bn in 2024 and is expected to exhibit a CAGR of 29% over the forecast period 2024 to 2030.
Key Takeaways
Key players operating in the Telecom Operations Management are Electronic Arts Inc., Kaneva LLC, Nintendo Co. Ltd, Avatar Reality Inc., Sony Corporation, Oculus VR, Activision Publishing Inc., and Sega Corporation. These companies are investing in R&D to develop advanced telecom operations management platforms integrated with AI and analytics capabilities. For instance, in 2022, Electronic Arts partnered with Google Cloud to launch AI-powered player matchmaking and gameplay optimization solutions.
The growing adoption of 5G technology and IoT devices is fueling the demand for robust telecom operations management platforms. Telecom companies are focused on implementing solutions to manage the massive data traffic from a huge number of connected devices. As per industry estimates, over 25 billion IoT devices will be installed by 2030 globally.
The telecom operations management market is witnessing rapid global expansion driven by the growing telecom infrastructure across emerging markets such as Asia Pacific, Middle East, and Latin America. Telecom operators are implementing customized telecom operations management platforms as per localized network requirements and regulations. Furthermore, cross-border alliances between telecom companies will accelerate the international expansion.
Market key trends
One of the key trends in the Global Telecom Operations Management Market Share is the increasing adoption of cloud-based platforms. Legacy on-premise systems require heavy capital investments and cannot be scaled as per changing network operations requirement. Cloud-based solutions offer benefits such as scalability, flexibility, lower TCO and enable telecom operators to focus on core business operations. Major cloud providers including Microsoft Azure, Amazon Web Services, and Google Cloud are partnering with telecom operations management vendors to develop cloud-native solutions. This is expected to positively impact the market revenue during the forecast period.
Porter’s Analysis
Threat of new entrants: High investments required to build telecom infrastructure poses a barrier to entry. Bargaining power of buyers: Telecom operators have strong bargaining power as consumers have many choices to switch to other operators. Bargaining power of suppliers: Few component suppliers in the market gives them a position of strength in negotiations. Threat of new substitutes: Substitution threat arises from alternative connectivity solutions like Wi-Fi calling and peer-to-peer networks. Competitive rivalry: Intense competition exists among operators to acquire new customers and retain the existing ones.
Geographical Regions
North America region accounts for the largest share in the telecom operations management market in terms of value. The region has seen faster infrastructure modernization and rollout of latest connectivity technologies.
Asia Pacific region is poised to grow at the fastest pace during the forecast period supported by increasing smartphone penetration, mobile broadband subscriptions and digital transformation across industries in countries like China, India. Growing middle-class population with disposable income drives the demand for connectivity and related services in the region.
