July 13, 2024
Telecom Operations Management Market

Rapid Digital Transformation is anticipated to open up New Avenue for Telecom Operations Management Market

The Telecom Operations Management Market is estimated to be valued at US$ 50.33 Bn in 2023 and is expected to exhibit a CAGR of 9.0% over the forecast period 2023 to 2030, as highlighted in a new report published by Coherent Market Insights.

Market Overview:

The Telecom Operations Management Market involves management of network, services, infrastructure, operations and processes in telecommunication sector. Telecom operations management includes network management systems, service fulfillment systems, customer and product management, resource inventory management and revenue management. These solutions help telecom operators to efficiently manage network performance and quality of service, reduce downtime, enable new service offerings, streamline operations, and improve customer experience.

Market Dynamics:

The growth of the Telecom Operations Management Market is driven by increasing mobile data traffic and automation in telecom operations. Mobile data traffic has grown exponentially over last few years owing to wide adoption of smartphones and mobile broadband services. As per Cisco Visual Networking Index, global annual mobile data traffic is expected to increase sevenfold between 2021 and 2027 to around 490 exabytes. This surge in data traffic requires telecom operators to optimize their networks and enhance capacity, coverage and quality of service through telecom operations management solutions. Further, telecom operators are adopting automation, AI and analytics in their operations to streamline processes, drive efficiencies, minimize costs and provide agile operations and services. Telecom automation reduces dependency on manual intervention, enhances customer experience and enables revenue growth for operators.

Segment Analysis:

The telecom operations management market is dominated by the solution segment, which holds the largest market share currently. The solution segment dominates as it provides functions like network configuration and management, customer experience management, and workforce management. These functions enable communication service providers to effectively plan, design, build, operate and manage complex network infrastructures.

PEST Analysis:

Political: Regulations around spectrum allocation and licenses affect telecom infrastructure investments. Favorable government policies promote greater digital connectivity.

Economic: During economic slowdowns, telecom spending declines as carriers focus on optimization. However, long-term demand remains driven by rising mobile internet and data consumption.

Social: Increasing mobile connectivity requirements as people adopt digital lifestyles. Demand for seamless customer experience propels the need for advanced operations support systems.

Technological: Transition to 5G networks and edge computing requires modern tools for operations management. Adoption of AI/ML and analytics enables proactive issue resolution.

Key Takeaways:

The Global Telecom Operations Management Market Demand is expected to witness high growth, exhibiting CAGR of 9.0% over the forecast period, due to increasing mobile data consumption globally. The Asia Pacific region is expected to be the fastest growing as well as the dominating region in the telecom operations management market. China and India are driving the growth in Asia Pacific owing to increasing government initiatives for digital infrastructure development.

The telecom operations management market size for 2023 is estimated to be US$ 50.33 Bn. North America region currently dominates the market due to high penetration of advanced technologies and presence of major players. Key players operating in the telecom operations management market are IBM Corporation, Hewlett Packard Enterprise Development LP, Telefonaktiebolaget LM Ericsson, Netcracker Technology Corp, Accenture PLC, Oracle Corporation., TATA Consultancy Services Limited, Amdocs Inc., NEC Corporation, ZTE Corporation, Nokia Corporation, Comarch SA, SAP SE, ServiceNow Inc. and Cisco Systems Inc.

IBM Corporation dominates the global telecom operations management market owing to its comprehensive suite of operations support system solutions. Ericsson, HPE and Oracle also have a significant market presence. Telcos are increasingly partnering with these solution providers to embark on their digital transformation journeys and maximize operational efficiencies through analytics-driven operations management.

1. Source: Coherent Market Insights, Public sources, Desk research
2. We have leveraged AI tools to mine information and compile it